Employers value employability skills because they regard these as indications of how you get along with other team members and customers, and how efficiently you are likely to handle your job performance and career success.

The importance of training and development mostly revolves around programs that enable employees to learn precise skills or knowledge to improve performance.

Sales play a key role in the building of loyalty and trust between customer and business. Trust and loyalty are the main reasons why a customer would choose to recommend your company to a friend or family member or write a great review of your product or service online.